At time of booking you will receive an invoice with payment details and due date for the preferred tour package. To guarantee the preferred tour package, a full payment is required on or before this date. When the date expires, the tour package will be released back into inventory.
Full payment is required 60 days before start date of tour package. Payment may be made with wire transfer, Visa®, Master Card® or American Express® credit cards.
Please be aware that some Visa and Master Card issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars.
This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely to their benefit. The Guide derives absolutely no benefit, monetary or otherwise, from the assessment of these fees.
Cancellation and Refund Policy
Cancellation requests must be made by telephone or in writing to The Guide. If the request is received more than 30 days prior to sailing, all amounts already paid will be refunded minus US $100.00 per booking administration fee. Guests who cancel within 30 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees:
Cancellation requests received following number of days before tour package start date:
30 – 25 days = 25% of full fare
24 – 20 days = 50% of full fare
19 – 15 days = 75% of full fare
14 days or less = 100% of full fare
Nonappearance/no written notice = 100% of full fare
Voluntary termination by the guest of a cruise in progress will result in no refund.